Refund policy
Exchanges
You may return your purchase for exchange within 14 days of receiving it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must have the original tags still attached.
Underwear, swim bottoms, nursing bras, nursing pads and gift cards cannot be returned.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
Exchanges (if applicable)
If you need to exchange your item for another size of the same item, send us an email at andrea@cedarlily.ca.
Shipping
The mailing address for confirmed returns is: Cedar Lily Bra Boutique, 15 Surrey St. West, Unit 3, Guelph ON N1H3R3, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.